Shipping and returns
Free US shipping in 3–5 days. Swaps and returns are free.
Everything you need to know before you order, in plain words.
Delivery
When your pair arrives
| Where | Arrives in | Cost |
|---|---|---|
| United States | 3–5 business days | Free |
We ship within the US only for now. You’ll see your estimated arrival date on the product page and again before you check out, and every order comes with a tracking number by email.
Free size swaps
Wrong size? We’ll swap it, free.
Fit matters with a soft support, so we make changing sizes easy.
Email us
Send your order number and the size you’d like to hello@everrow.com. We reply within 1 business day.
Send the pair back
We’ll email you the return address, and we cover the postage.
Get your new size
We ship the new size as soon as we see your parcel is on its way.
Try it in your own knitting.
You have 60 days to try it in your own knitting. If it isn’t comfortable, email us for a full refund. We cover the return postage.
Returns
Free, simple returns.
No posting a parcel overseas, and no paying for postage.
Email hello@everrow.com before you send anything back. We’ll reply within 1 business day with the return address and next steps.
Still have a question?
Write to us at hello@everrow.com. A real person replies within 1 business day.
Contact us